Terms of Service

Last Updated: August 2026

These Terms of Service apply when you access the RIVANE website, use our online services, or place an order through our store.

Using Our Store

You agree to provide accurate and complete information when placing an order and to use our website responsibly.

Product Listings

We aim to keep product descriptions, photographs, ingredients, sizing information, specifications, pricing, and availability accurate.

Minor differences may occur because of photography, lighting, screen settings, manufacturing variations, supplier updates, or individual product batches.

Orders

Submitting an order represents a request to purchase the selected products.

Orders may be reviewed before fulfillment.

RIVANE may cancel or refund an order where:

• The selected product becomes unavailable
• Payment cannot be successfully confirmed
• Order information cannot be verified
• A significant pricing or product listing error has occurred

Prices and Promotions

Prices and promotional offers may change periodically.

Promotions may be subject to specific dates, eligible products, inventory availability, or additional conditions displayed with the applicable offer.

Payments

Customers are responsible for providing accurate billing and payment information.

Payments are processed using the payment methods available during checkout.

Shipping and Delivery

Orders are normally processed within 3–5 business days.

After dispatch, our standard estimated delivery timeframe is 20–25 calendar days.

Delivery may occasionally be affected by destination, customs processing, local carrier operations, weather, public holidays, transportation disruptions, or other circumstances outside our direct control.

Returns and Exchanges

Eligible purchases may be returned or exchanged according to our Return & Exchange Policy.

Beauty and Personal Care Products

Customers should review product ingredients, directions, and usage information before using skincare, cosmetics, beauty, or personal care products.

Individual responses and product suitability may vary.

Clothing and Footwear

Size guides and measurements are provided to assist with product selection.

Actual fit may vary depending on product design, materials, manufacturing tolerances, and personal preferences.

Website Content

Original RIVANE branding, written content, graphics, layouts, and other website materials may not be copied, reproduced, or commercially used without authorization.

Updates to These Terms

RIVANE may update these Terms periodically.

The latest version published on this website applies to continued use of our store and services.

Questions

Email: anthonyphi52@gmail.com