Shipping policy
Shipping Policy
At Celeste Tide, we work with a flexible global fulfillment network to deliver your order as efficiently as possible, wherever you are.
Worldwide Shipping
We ship to eligible destinations worldwide using trusted fulfillment and carrier partners.
0–72 Hour Preparation
Most orders are prepared for shipment within 0–72 hours after successful order confirmation.
5–25 Day Delivery
Delivery is typically completed within 5–25 days depending on the destination and local delivery conditions.
Worldwide Shipping
Celeste Tide offers worldwide shipping to eligible delivery addresses. Our fulfillment network allows us to process orders through different warehouse locations based on the destination, product availability and available shipping routes.
When possible, your order will be assigned to the warehouse that can provide the most efficient delivery route to your shipping address.
Order Processing & Preparation
Most orders are prepared and handed over for shipment within 0–72 hours after the order has been successfully confirmed.
Some orders may be processed very quickly and leave the warehouse on the same day. During periods of unusually high order volume, promotional events, public holidays or other peak periods, preparation may take longer.
During particularly busy periods, order preparation may take up to 5 days.
Preparation time is separate from the estimated transportation time after your parcel has been dispatched.
Estimated Delivery Time
After dispatch, delivery typically takes approximately 5–25 days. The exact delivery time depends largely on the destination address and the shipping route available for that region.
| Stage | Typical Time | Notes |
|---|---|---|
| Order Preparation | 0–72 hours | May take up to 5 days during busy periods |
| Shipping Transit | Usually 5–25 days | Varies according to the delivery destination |
| Tracking Update | After dispatch | Carrier updates may take time to appear |
Delivery estimates are provided for guidance only and are not a guaranteed arrival date. Remote areas, customs processing, carrier conditions, local holidays, severe weather and other circumstances outside our reasonable control may occasionally affect delivery times.
Shipping Charges
Any applicable shipping charges will be clearly displayed during checkout before payment is completed.
Shipping costs may vary depending on the destination, selected shipping service, package characteristics or any active shipping promotion available at the time of purchase.
Order Tracking
When tracking is available, tracking details will be provided after your order has been dispatched.
Please note that a tracking number may not show movement immediately after it is created. Carriers may require additional time to receive, scan and update the shipment in their tracking system.
Multiple Shipments
In some cases, items from the same order may be fulfilled from different warehouse locations.
If this happens, your order may arrive in two or more separate parcels and the packages may be delivered on different dates. Separate tracking information may also be provided for each parcel where applicable.
You will not be charged an additional shipping fee solely because an order is divided into multiple shipments after checkout.
Customs, Duties & Import Charges
International shipments may be subject to customs procedures, duties, taxes or import-related charges imposed by the destination country or region.
Unless specifically stated otherwise during checkout, these charges are not included in the product price or standard shipping charge and may be collected separately by local authorities or delivery providers.
Customs processing may also affect the final delivery time of an international shipment.
Shipping Address Accuracy
Customers are responsible for ensuring that the shipping information entered during checkout is complete and accurate, including the recipient name, street address, apartment or unit number, postal code and contact information.
If you notice an error in your delivery information, please contact us as soon as possible.
We will make reasonable efforts to update the address before fulfillment begins, but once an order has entered processing or has already been dispatched, we may no longer be able to change or redirect the shipment.
Delivery Delays
Although most orders arrive within the expected timeframe, delays may occasionally occur due to circumstances such as:
- High-volume shopping or promotional periods
- Carrier network congestion
- Customs inspection or import processing
- Local or international public holidays
- Severe weather or transportation disruptions
- Remote or difficult-to-service delivery locations
- Incomplete or incorrect delivery information
- Events outside the reasonable control of Celeste Tide or the carrier
If your order is taking longer than expected, please check the latest tracking information first and contact our customer care team if further assistance is required.
Delivery Attempts & Undeliverable Packages
Depending on the destination and carrier, a delivery may require access to the delivery location, recipient availability or additional delivery instructions.
If a parcel cannot be delivered because of an incorrect address, repeated unsuccessful delivery attempts, refusal of the parcel or failure to collect it from a designated pickup location, the shipment may be returned to the sender or fulfillment facility.
If this occurs, please contact us so that we can review the available options for the order.
Delayed, Missing or Unusual Tracking
Tracking systems are maintained by third-party carriers and may occasionally show delayed scans, temporary gaps or limited updates while a parcel is moving between logistics facilities.
A lack of recent tracking activity does not necessarily mean that the shipment has stopped moving.
If your shipment significantly exceeds the expected delivery timeframe, contact us with your order number so that our team can review the shipment status and assist you further.
Changes to This Shipping Policy
Celeste Tide may update this Shipping Policy from time to time to reflect changes to our fulfillment network, carriers, delivery services or operational processes.
The version published on this page will apply to future orders from the date it becomes effective.
Need Help With Your Delivery?
Our customer care team is available to assist with shipping,
tracking and delivery questions.
Email:
fopzmunayf@outlook.com
Phone:
913-353-4811